Festival volunteers are assigned to crews
Venue Crew Volunteers are right in the middle of the action! This is our biggest crew, and the vast majority of volunteers get to work some, if not most, of their hours on venue crew. They will work at one of the two main festival sites: the Globe Cinema and/or Cineplex Eau Claire. Venue Crew volunteers will be assigned to a specific role by their Crew Lead when they arrive for their shift.
Volunteers on the Relief Crew are the saviours and heroes of the festival by making themselves available on specific days and times to be dispatched to any role and any venue as the need arises! Individuals in this crew are able to work collaboratively and independently, take direction easily, are able to easily travel to different festival sites downtown, and are comfortable interacting with the public.
Ballot Crew Volunteers are responsible for ensuring that audience ballots from the previous evening are accurately counted each morning. Individuals on this crew will be detail oriented, able to work collaboratively and independently, highly organized, able to meet deadlines, and take direction.
Festival HQ Crew
The Festival HQ Volunteer acts as part receptionist, part administrator, and part traffic/info-controller at the Festival HQ. They will distribute volunteer ‘perks,’ perform administrative tasks, answer common questions, and ensure the Festival HQ is kept tidy. Individuals in this crew will be comfortable using a computer, are highly organized, collaborative, effective communicators, and able to work under some degree of stress.
Office Assistance crew tasks will vary depending upon what needs to be accomplished. Most often, the tasks are administrative and involve data entry and/or organization of information, although there are occasions when lifting or physical exertion may be required; this requirement will be clearly listed in all postings for this position, so that individuals may self-organize around their own abilities. Individuals in this crew are organized, friendly, and collaborative, with much of the work happening before the festival.
Tech Volunteers are responsible for assisting with the set-up and strike of festival venues and/or special events, primarily in terms of setting up tech equipment. Individuals on this crew aren’t afraid to get their hands dirty, work with a variety of equipment and operate independently. This crew will take part in physical tasks.
Mover Volunteers are responsible for assisting with the move in and strike of festival venues and/or special events, particularly when it comes to moving festival assets. Individuals on this crew aren’t afraid to get their hands dirty, are comfortable with /comfortable learning to use tools such as a wrench, hammer, etc. and are able to comfortably lift 25lbs or more. This crew consists of physical tasks.
Box Office Assistance Crew
This crew assists the Box Office team during peak hours by proactively approaching festival patrons and provide information when asked. Individuals in this crew are collaborative, will be able to retain details about the box office, and enjoy engaging with the public.
Please note, the following crews require additional information or credentials (such as portfolios, writing samples or drivers abstracts). If you have selected one of these crews as one of your top three, you will be contacted separately with further application details.
While we deeply appreciate the overwhelming interest, the number of spots available in these crews are limited, and therefore not all applicants are guaranteed a spot.
Volunteers on the Bartender Crew work selling and distributing alcohol at festival venues, typically Eau Claire and the Globe. Comfortable with lifting and moving heavy product, as well as working in a high intensity environment, our volunteer bartenders move quickly and work with our bartender supervisors to ensure accurate cash handling, and AGLC compliance.
Venue Crew Lead
Crew Leads are volunteers who manage other volunteers, primarily at our two main festival sites and assist in training. Crew Leads are individuals who are detail oriented, able to work collaboratively and independently, highly organized, able to meet deadlines and can take and provide direction.
Screen leads take over where crew leads hand off, at the cinema doors. Screen leads are an elite crew (known last year as ushers) who are scheduled based on the film schedule, and are in charge of ensuring timely film starts, communicating with projection and reporting concerns to the venue coordinators, as well as watching the films to identify any visual or audio anomalies and tidying the cinema in between screenings.
Ballot Crew Lead
The Ballot Crew Lead is responsible for ensuring that audience ballots are received, accounted for against the master list of films, accurately counted and tallied, and the results captured. The Ballot Crew Lead will learn the process for receiving and counting all ballots from the Operations Manager, and lead their team in fulfilling this task throughout the festival.
Photography Volunteers ensure the excitement of the festival is captured in photos, which are then used for marketing and communications purposes. Photography Volunteers are able to artfully and efficiently capture images in a variety of conditions, have (and are willing to volunteer) the appropriate equipment to accomplish their assignment, are able to navigate crowds / sensitive situations in order to gain a shot without interrupting the flow of an event or an individual, and are able to meet deadlines.
Social Media Crew
Social Media Volunteers ensure the excitement of the festival is shared online via the festival’s social media accounts (Facebook, Twitter and Instagram) by capturing images and writing copy that keeps patrons informed and motivated to join in. Social Media volunteers have excellent skills with the previously mentioned social media platforms, excellent writing abilities – including excellent knowledge/ability with online abbreviations and jargon – excellent ability to take and quickly edit photos, have an eye for interesting content, and are willing to use their own smartphone in the role.
Volunteers on the Development crew will work on a variety of special events, so the tasks and locations will vary, as will shift length. Special events include Galas, Marketing events (such as the Trailer Party or Festival Launch), Behind the Screen events and/or Sponsor Events. There will also be opportunities to work with the Development team before the festival, in the office and at various events. Individuals volunteering on this crew take initiative, are comfortable speaking with the public, and can easily work both independently and collaboratively.
The Transportation Crew is there to transport festival guests and staff from their pick-up location to their destination in a safe, time efficient and friendly manner using one of the festival’s vehicles. You will also – when required – assist in transporting festival materials from one location to another. Individuals in this role are collaborative, respectful, are 25 years of age or older, have a valid class 5 license in the Province of Alberta, have a clean driving record, are comfortable driving in varying conditions (rush hour, downtown Calgary, on highways, daytime, nighttime, rain, etc.) and enjoy engaging with filmmakers and invited guests.