Below are step-by-step instructions to help you purchase tickets, as well as redeem ticket packs and promo codes online, complete with screenshots.
Note: if you have purchased a pass or ticket pack you must have an online account. If you purchase single tickets online you have the option to check out as a guest.
2. Choose sign-in from the calgaryfilm.com home page.
3. Sign in on the next page on the left side of the screen (in the grey box) using your email and password that you created when you initially opened your account.
4. If you have been successful in signing in, the bar at the top of the screen will now look like this.
5. From that screen, click on the “Home” button, located on the black bar.
6. You are now back to the home page for calgaryfilm.com, logged into your account. If you know the movies you would like to book tickets to, use the search function (bottom button on the teal bar on the left of the screen). If you are not sure what film you would like to see browse the film or schedule page and proceed to step #7.
7. Select the search function and enter the name of the movie, or a word in the name of the title in the search bar.
8. Once on the movie page, select the “Buy Tickets” button for the screening you wish to attend.
9. On the purchase page:
A. (If you are using a ticket pack): make sure you select the number of tickets you would like to redeem from the “Ticket Pack Redemption” line.
B. (If you are using a promo code): Click on the black "Know a Promo Code?" box and enter it on the pop up. Your promo code could either be a discount offer you received or printed on the back of a general admission ticket.
10. Select the “Add to Cart” button below the prices once you have selected the number of tickets.
11. On the next screen you may choose “Checkout Now” if those are the only tickets you wish to redeem at this time, or “Continue Shopping” if there are more movies you would like to pick.
12. Once you have finished selecting your movies, proceed to the checkout page. If all tickets have been selected from the “Ticket Pack Redemption” line, or have the correct promo codes, there should be no money owing.
13. When the transaction is finalized, the tickets will be emailed to you as print at home PDF’s.
**Please note that the ticket pack does not allow you to redeem for special events including Opening Gala, Closing Gala, Lunchtime Shorts or Wynonna Earp.